Can I cancel my rental after I paid?
We request an authorization to charge the rental fee and security deposit at the time of booking, but this is an authorization only with no charge until 24 hours before the rental begins.
After this date, the rental fee is charged and the security deposit is blocked for a period of 7 days. If you cancel after this date, the deposit is released but the rental fee is not refunded.
If you have to cancel less than 24 hours before the start of the rental for reasons you cannot predict, contact us to find a solution.
- By email: membres@ornest.com
- On whatsapp: +33 7 45 88 02 57
- By phone: +33 1 89 70 96 46
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