How is the condition of my item assessed?

The condition of your item is assessed based on the photos and information you provide when requesting a rental listing. This condition is then confirmed through a physical examination upon receipt of the item in our workshop. The examination is conducted by auctioneers specializing in jewelry or leather goods and also helps determine the item's replacement value. This value serves as the reference for calculating compensation in case of loss, theft, or irreparable damage.

We have also developed an enhanced authentication method using high-definition imaging tools, allowing us to capture highly detailed photographs of the elements that make each item unique (hallmarks, micro-scratches, etc.).

These images are first captured after authentication, then after each rental, enabling us to compare and verify whether the unique elements remain unchanged, confirming that it is indeed the original piece. This process also helps identify new signs of wear that may require restoration.