What if I can't return the piece within the expected time frame?
It is imperative to contact ORNEST Customer Service as soon as possible to find a solution.
- By email: membres@ornest.com
- On whatsapp: +33 7 45 88 02 57
- By phone: +33 1 89 70 96 46
If the delay exceeds 24 hours and you have not contacted us within this time frame, the piece will be considered lost or stolen. In this case, the security deposit will be charged, and you will be liable up to the replacement value of the piece.
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